Virtual Medicine Archives:
Let’s share helpful dot phrases
When I was at Northgate seeing some diabetic patients the other day Marty Levine showed me a dot-phrase he had developed that includes patient friendly language explaining the most common things that he and his colleagues often put into After Visit Summaries. Those topics include: What is diabetes? How do I know if my diabetes [...]
Virtual Medicine and Public Health Emergencies
Another big win for virtual medicine and the Medical Home. Our clinic in Burien handled a lot of calls yesterday about respiratory illness, and the staff on the phones did an amazing job of delivering a clear, concise message to our patients about what they can do to stay healthy while we sort out just [...]
LA Times Article on Group Health's EMRs
Many thanks to Dr. Matt Handley who took time during his lunch, on his practice day, to do the interview with the LA Times Reporter. Read it online at: LA TIMES or below. Electronic medical records have people abuzz. What’s the reality? By Tammy Worth April 27, 2009 Primary care physician Matt Handley believes that information [...]
What's your VCL?
Most of you out there are asking what is a VCL? Until today, it did not exist, but from now on it is what I will refer to as your Virtual Comfort Level. Our VCL’s are determined by our experience with the use of a computer, e-mails, phones, or other virtual technology in the practice [...]
All "a-Twitter" about Group Health
The medical home concept blows up the idea of the in-person visit as the “coin of the realm”. There is great value for our patients when we can meet their needs without them having to leave their lives, travel to the clinic, see us in person, and then travel back to what they would rather [...]
Gone Fishing
How many of you have ever walked into the exam room, and thought to yourself, “I just saw this patient two weeks ago, and if they had just called I’m sure we could’ve handle it on the phone”? I’m sure there are other circumstances as well where you also entered the room and realized that [...]
Reminder tools in EPIC
Like most of you out there, I have been struggling to determine what “Medical Home” was and how was it different from what I was doing now? I was recently asked to participate in the RPIW for Virtual Medicine, which was in and of itself a unique learning experience. It was a unique way to [...]
Caring for more patients through Virtual Medicine – Success Story
I’m a numbers guy. So using lean visuals to track the success was right up my alley. I ask myself: is virtual medicine working and are patients satisfied? what does this mean to provider/patient relationship? I look to the numbers and this is what they tell me. Lets look at a doctor’s numbers at Northshore where we piloted virtual medicine. The doctor will [...]
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