Call Management Archives:

Returning practitioner

I returned to primary care as a practitioner on January 4th. You can imagine that I was dead set on practicing all the elements of the Medical Home as Standard Work from day one. Within the first week, while “available” on call management, I got a call just at the end of lunch break. A [...]

Aligning IT & Business Strategy

I would like to acknowledge and thank the Information Technology teams that worked so hard to make Direct Connect (Call Management) possible. The Telecommunications team and Enterprise Master File team, with the assistance of the Field Engineers and Work Request staff deserves our thanks by completing one of the most aggressively scheduled projects in memory. [...]

Group Health Medical Home Video

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Medical Home Photos

South Hill

Veradale

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