Primary Care Archives:
Reflections on two days with the Leanerati
I had the opportunity this week to travel with an impressive group of colleagues to Orlando, Florida, for the Lean Enterprise Institute (LEI) Healthcare Transformation Summit. Group Health had the opportunity to present our experience in piloting, spreading, and stabilizing the Medical Home, as well as to demonstrate how we use lean to maintain and [...]
medical home, group health, and the blogosphere
I am a true blog rookie. Here goes: It is incredibly gratifying to be moving from our extremely successful Factoria pilot into full bore spread of our medical home model to all of our primary care sites. It is clear that primary care in America is truly struggling, that real medical homes have the capacity [...]
Primary Care Done Right
Greetings. This is my first post here, so I’ll introduce myself. I’m Wellesley Chapman, family doctor at Burien Medical Center. I’m new-ish, too, having started last August, hired out of residency. I’m looking forward to sharing my experiences with our efforts to reinvent primary care. I’ll try to be brief and practical. It seems like [...]
Excitement for our Work
On Monday I had the unique pleasure of presenting to our Executive Leadership Team the entire plan for spread of our medical home model. That is, how we bring our principles and practice of our medical home to life in all 26 of our clinics. Without exception each and every ELT member was amazed and impressed with how complete the [...]
So – what is the Medical Home?
Hey all, Isn’t this a great time be involved in Primary Care?! So – I have a question for you… You’ve probably have been hearing a lot about Medical Home lately. So tell me – do you even know what “Medical Home” means? There was a time I didn’t know, and even when I did, [...]


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